Privacy statement

Privacy statement for the Municipality of Deventer.

The Municipality of Deventer must handle your personal data in a careful and confidential way. This is established in the Personal Data Protection Act. This law will be converted into the General Data Protection Regulation as of 25 May 2018.

When you make use of the municipality’s services or products, we need your data. These data may include your name, birth date, address details or email address. You may provide us with these data via a form on this website or in a phone conservation, for example.

Why does the municipality of Deventer need my data?

The municipality of Deventer needs your personal data to, for example:

  • assess your request;
  • process your payment;
  • send a newsletter;
  • contact you;
  • deliver something to you;
  • comply with a legal obligation, such as the tax assessment for municipal taxes.

Some cases concern ‘special’ and/or ‘sensitive personal data’ of yours. We only ask for these data when this is legally mandatory.

How long will my data be stored?

The Municipality of Deventer will store your personal data no longer than necessary.

Sharing your data with others

We only share your data with other organisations when this is necessary in order to comply with a legal obligation. We enter into an agreement with organisations that need your data at our instruction. They must have a similar level of security and confidentiality in place regarding your data. The Municipality of Deventer remains specifically responsible for the processing of your personal data.

Children’s data

The Municipality of Deventer does not wish to collect any data about website visitors younger than 16 years of age, unless a parent or guardian has given permission. We cannot check whether a visitor to our website is older than 16 years of age. Therefore, we advise parents to be involved with their children’s online activities. That way, you will prevent their personal data from being collected without your permission.

Access, amend and remove your data

You have the right to access, amend and remove your personal data. You can send a request for access, amendment and removal to the Municipality of Deventer, Postbus 5000, 7400 GC in Deventer.

Security of your data

The Municipality of Deventer takes the protection of your data very seriously. We take measures to prevent misuse, loss, unauthorised access, undesirable publication, and wrongful amendment. Do you nevertheless have the impression that we do not secure your data well enough? Or have you seen signs of misuse? Please contact us via the contact form or phone number 14 0570 or 0031 570 69 39 11 from abroad.

More information

For more information about privacy, please visit the following website: Personal Data Authority.

Your website visit

On this website, we use technical cookies, functional cookies and analytical cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone during your first visit to this website.

The cookies we use are necessary for the technical functioning of the website and your ease of use. Because of the cookies, the website will work properly and will remember your preference settings, for example. In addition, the cookies record your internet behaviour and preferences. Therefore, we can improve our services. You can deactivate the cookies by setting your internet browser in such a way that it will no longer store any cookies. Additionally, you can remove all information that was stored earlier via the settings of your browser.


Should we use your data for research, we will comply with the Behavioural code for research and statistics.